if you like our products please add our store favorate store, get more discounts.
This is duvet cover set do not include any filling or pillow filling, if you need filling, please leave me a messager.
The duvet cover with zipper, please open it and put same size comforter into it. if your comforter/blanket size 200x230cm so you should choose 200x230cm duvet cover, if you need comforter please open this link we can provide discounts price. thanks
All forms need to go through Escrow.Payment methods(all credit card payment will go through Escrow):after you bought the item, an email with checkout procedure will be send to your order email adress. you may also click the”checkout” or “pay now” button to complet the checkout, if you dont have alixpress acount,you can send money to peraonal payment and send your adress (include zipcode and phone) to me,then i can send the goods to you. thanks
If you like our products, please kindly give us 5 stars feedback. next time if you need others in our stores, we will provide discounts price and gift for you, if you need to buy please contact us first. Of course, when you have anything unsatisfied, you may also tell us, we will try best to solve the problem till you may give us 5 stars. I believe you must be pleasantly surprised when you receive your order.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by UPS or FedEx or DHL depending on the location.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. Our products are shipped via UPS or FedEx or DHL depending on your location. Your order will take about 7-10 days to arrive, excluding weekends.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 5 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Inspired Bedding (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of Inspired Bedding
*You can submit refund requests within 7 days after the period for delivery has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Unfortunately, no exchange would be offered
Please do not send your purchase back to us unless we authorise you to do so.